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Customer reviews of Renown Motors

At Renown Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Renown Motors

Renown Motors
5
4.7

All 89 customer reviews

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  • 5

    Told lies about the condition of a car

    By Anonymous on 31 October 2024 | Purchase not verified

    Do buy from this lot because they tell lies about the car a audi tt it was not fit for sale it has a hole in the canvas roof and was advertised a mint condition. Thanks for nothing after a 3 hour drive will never buy from this lot again ever ,if I could give 0 stars I would

    Reply from Renown Motors on 09/12/24

    Thank you for your feedback. We sincerely apologize for the disappointment and frustration you experienced with your viewing. It is always our goal to provide accurate descriptions and high-quality vehicles, and we are truly sorry that the Audi TT did not meet your expectations or our standards. We take your comments about the condition of our vehicles seriously, particularly regarding the roof issue, and we will investigate the matter to ensure that our listings are more thoroughly checked and that all details are accurately represented in the future. Your experience certainly does not reflect the level of service we aim to provide, and we regret that you had to make a long drive only to be let down. We appreciate your feedback and will use it to improve our processes moving forward. If you would like to discuss this matter further or have any other concerns, please don’t hesitate to contact us directly.


  • 5

    Great Team & Great Cars

    By John S on 22 August 2024 | Purchase not verified

    Amazing team and straight forward lads.Left a deposit with them showed me a video, car needed some prep work they got the car ready for me on the weekend and when I came down car was all ready. Would reckoned these guys especially Ali. 5 stars from me and my wife


  • 5

    Unprofessional and poor communication

    By Anonymous on 20 August 2024 | Purchase not verified

    Arranged to view a car and travelled 20+ miles to find out it had been sent for a service. A day and time was agreed so no excuse for that. No apology or suggestion of rearranging. Asked for deposit back and was told it would be returned same day. Just got it back 6 days later. Really unprofessional.

    Reply from Renown Motors on 23/09/24

    Hi, Firstly we're really sorry about your wasted journey but we did contact you the day before to let you know the vehicle was being delivered to us the day of your booking but due to the couriers having a truck of the road we had a set back. We tried calling you in the morning numerous times and even left a text to let you know the vehicle wasn't due in till the following day. After your arrival we offered to deliver the vehicle at no additional cost for the inconvenience and discounting the price for a later date for viewing and covering the cost of travel. Again we are very sorry and if you contact us we will be more than happy to transfer over the cost to cover your costs


  • 5

    Poor and inexperienced dealer

    By Anonymous on 09 August 2024 | Purchase not verified

    Bought a polo off them which has now suddenly developed a serious fault only 2 days after purchasing. They delivered in the dark to prevent us finding issues. Dishonest and greedy seller really.

    Reply from Renown Motors on 21/08/24

    Hi, i have gone through our system and i cant seem to find you linked to any vehicle. All our vehicles are thoroughly checked and a PDI is carried out before the sale. We understand problems could arise but we work with our customers to get any issues sorted swiftly and efficiently. Please could you contact us if you have bought a vehicle of us.


  • 5

    By Anonymous on 27 April 2024 | Purchase not verified

    I travelled from birmingham, the car was prepared nicely and they had great customer service


  • 5

    Great

    By Jess B on 27 April 2024 | Purchase not verified

    I've made the decision to think about purchasing a car online. I was doubtful of the procedure at first, but I made an effort to have an open mind. I'm happy I did. I dealt with patient individuals who patiently addressed all of my queries and worries. I never experienced coercion or being made to endure a hard-sell procedure. I'm glad I went with renown motors in the end. the automobile I chose and the amount I paid were better than I was expecting. I advise you to think about this choice if you're interested in purchasing a vehicle.


  • 5

    highly recommended

    By Anonymous on 27 April 2024 | Purchase not verified

    i recently got a car from this place, and i have to say, it was an amazing experience. the staff was incredibly friendly and helpful. They took the time to understand my neeeds and preferences, and they guided me through the entire process with patience. The car itself was in excellent condition. The pricing was fair and transparent, with no hidden fees or surprises, overall I couldn’t be happier with my car and the service I was given. I highly recommend them! 🚗


  • 5

    Exceptional Service and Quality Vehicles!

    By Hasan A on 15 April 2024 | Purchase not verified

    I recently had the pleasure of purchasing a car from Shahzad at the renowned car dealership. From the moment I stepped onto the lot, Shahzad's professionalism and knowledge were evident. He took the time to understand my needs and preferences, guiding me through various options without any pressure. His transparent communication and genuine desire to find the perfect fit for me made the entire process smooth and enjoyable. Shahzad's dedication to customer satisfaction is truly commendable, and I highly recommend him and the dealership to anyone in search of a quality vehicle and exceptional service.


  • 5

    By Anonymous on 15 April 2024 | Purchase not verified

    Friendly and efficient, answered any questions I had, definitely the people to go to!


  • 5

    5 Stars For The Lads

    By Jacob J on 15 April 2024 | Purchase not verified

    An amazing experience with the lads! The team there really knows how to provide top-notch service and make customers feel valued, real down to earth people. From delivering complete customer satisfaction to ensuring accuracy in administration duties, they go above and beyond. It's great to hear that everyone there was helpful A and made your experience so positive. They definitely deserve a 5-star review!


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Renown Motors

Telephone:
0161 9376247 07441 936541

Opening times

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday 11:00 - 16:00

Renown Motors

Address:
CHADDERTON MILL, OFF FIELDS NEW ROAD,
Chadderton,
Oldham,
OL9 8PD